emilyjdesign is taking a short break
Reviews
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Kathryn on Apr 16, 2024
5 out of 5 starsLove, love, love my ring!!! It's just what I wanted. Thank you so much for remaking it for me. Shipping was not the fault of the creator, but it sure is frustrating.
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starmadepath on Apr 15, 2024
5 out of 5 starsThis ring is everything I could have hoped for!! It's beautiful, high quality, and exactly as I requested. I will be a repeat customer!
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Linda on Apr 12, 2024
5 out of 5 starsRing is beautiful and seems like really good quality. Worth the wait (~2 months) for the ring. Don’t know what happened with the shipping though. It took like 2 weeks from when the tracking number was generated to when USPS updated that they actually had the package. Very quick responses from the shop though, great customer service.
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Kathy on Apr 9, 2024
5 out of 5 starsHad a problem with shipping but seller was great to deal with and made everything good. Beautiful ring!
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Deb on Apr 6, 2024
5 out of 5 starsBeautiful! Love it, as advertised and quick delivery! Highly recommend!💜✨
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kristenap2002 on Apr 19, 2024
1 out of 5 starsNever arrived. My experience matches with the other negative reviews. Delays, claims it was shipped, then only a label created. Reached out to seller…they said they would refund. Didn’t get one. Opened a case with Etsy and finally was refunded. This would have been my second order. My first one, years ago, arrived and the interior engraving was fine - the exterior pattern was barely visible. Thought I would give them a second chance because of other good reviews. Absolutely do not recommend.
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A Story of Personalization
Shop members
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Emily
Owner, Maker, Designer
Emily is the owner/designer/maker and sometimes shipper here at Emily Jane Designs!
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Erika
Customer Service
Production partners
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A print shop
Phoenix, AZ
High quality printing of our designs
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
Most of our items can be personalized! We can add just about handwriting/drawings/special text that you can take a clear close up photo of.
Looking for something very custom? Let us know! We can make pretty much any shape charm and engrave just about anything on a variety of metals (though sterling silver is our favorite!)!
Fonts: All items that include font engraving have a font list as one of the images, be sure to check it out. Please leave any information for customization on any of our rings/necklaces with a font in the Notes Area after you have added the item you would like to your cart (you can add your ring size and what you would like engraved here as well!).
Sizing details
Our rings all come in standard US sizes. If you aren't sure on sizing send us a message and we are happy to help you figure it out!
We also offer FREE resizing, so if you do order and get it wrong we'll resize it!
If you are unsure on your size, check out our ring size guide!
https://cdn.shopify.com/s/files/1/0472/5309/files/Ring_Size_Guide.pdf?5825429156592625154
Care instructions
Our items are all solid sterling silver (unless otherwise stated) that has NOT been coated with the harmful chemicals that many companies use to prevent tarnish.
We send out a polishing pad and care card with every order though, so you know how to care for it!
We do not recommend using cleaning solution on pieces that have blackened engraving as it may remove the engraving.
When not wearing your sterling pieces store them in a jewelry box unexposed to the environment.
Gift wrapping and packaging
Each order comes packed in a pretty little bag! We include care cards and information on how to get in contact with us as well as a polishing cloth for your new jewelry!
How do I order a piece with handwriting or a drawing?
Add the item(s) you would like to your cart.
Purchase the item(s) (make sure it states it includes handwriting!) and then send us a convo through Etsy with the image of the writing/drawing you would like attached. Your convo through Etsy will be automatically linked to your order.
See image below for a step by step on adding the image to a convo:
https://img1.etsystatic.com/027/0/5322868/il_570xN.640459525_7wiq.jpg
A clear close up photo of the writing works best. Check out this helpful guide on what makes an image work: https://img0.etsystatic.com/033/0/5322868/il_570xN.640342176_ep70.jpg
Will my item arrive by Christmas?
****Holiday 2018 Shipping Information****
We are no longer accepting orders for Christmas 2018! Thank you so much for a wonderful year!
Order by the dates below and we'll make sure it's in the mail by the USPS shipping deadline for Christmas delivery (within the US)!
Standard Shipping: December 8
Priority Shipping: December 10
Express Shipping: December 12
Please contact us with any questions or concerns!
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